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FAQ

  • What happens to meals when using cottages?

    For cottage use, it is basic "self-catering".
    When using the restaurant located at the hotel, it will be as follows.
    << Dinner >>
    ・AvailabContinue reading
  • Is there a non-smoking room

    Kazenokuni
    We can not prepare non-smoking rooms.
    In case of request
    It becomes correspondence by deodorization, please understand.
  • Please tell me the detailed access

    ■In the case of a car■
    ・Hamada Expressway[Asahi Inter]Get off and arrive in about 7 minutes along the spacious road.
    ・From Route 261, it taContinue reading
  • Is there a parking lot? Is it chargeable?

    ●There is a space for 250 cars in total.
    ●The parking fee is free, and you can use multiple cars with peace of mind.
  • How long does it take to nearby facilities?

    ●Sightseeing to the east

    It is approximately 25 minutes by car (use of expressway) to ocean building Aquas.
    ※Asahi IC利用Hamada Higashi IC uContinue reading
  • When staying at what time is the hot spring available?

    Guests hot spring bathing time.

    【Hotel- Kaze-no-yakata】
    From the night of check-in to 23:00
    Next morning, from 6:00 to 9:00
    Available

  • What time is check-in / check-out?

    *Hotel, *
    ・Check in, from 15:00
    ・Check out, until 10:00
     If check-in is later than 19:00, please inform us.
    (The final start time for dinneContinue reading
  • I have allergy food?

    Please feel free to contact us if you have any allergens.
    We will change the content of the dishes. However, please understand in advance tContinue reading
  • Do you have a bath in your room?

    There are rooms with and without a bath in the room, please make a reservation after confirming the room type when making a reservation.
    IfContinue reading
  • When can I get an admission ticket for the aquarium Aquas?

    About the plan with aquarium "AQUAS" admission ticket We introduce the delivery method of "AQUAS" admission ticket.

    You will be handed oveContinue reading
  • If I cancel my stay, will I have a cancellation fee?

    A cancellation fee may apply if you cancel your stay.

    【The number of guests, from 1 to 14】
    ・There is a 20% cancellation fee from 7 days beContinue reading

Reservation・Inquiries

Please feel free to contact us if you have any questions.

0855-92-0001

Closed every Thursday (New Year holidays · GW · summer vacation excluded)